“They were able to anticipate our challenges, to provide clear expectations, and helped our team to understand where to re-examine our product before we set it into testing. Simply put, the ACS team knows their stuff.”
Ensured significant cost savings by avoiding complete product overhauls and evading a
second round of testing.
Supported industry-leader status by providing unique expertise and exceptional reliability.
Based in the engineering hub of Huntsville, Alabama, Synapse Wireless specializes in intelligent wireless control and monitoring technologies, including radio modules.
One module, the SM200, is a proprietary implementation of 802.15.4, used in controlling the current surging through wires in solar panels. Synapse needed the module tested to new CE Marking standards, such as the new version of EN 300 328 for wireless and radio devices. That’s when they turned to Advanced Compliance Solutions.
The majority of labs in the US remain unequipped to perform these tests. ACS, on the other hand, had invested in the new equipment to handle the testing for the new CE standards. “ACS is one of the few labs who can perform the testing to that standard,” says Chris Messick, a compliance engineer at Synapse. “I don’t know if any other test lab in the area has the necessary equipment.”
After a brief consultation process, the Synapse team realized that they would have to readjust the module’s power levels before the testing process, since they were using a new higher gain antenna than the one they had previously used. But this only took a day—after that, Chris recalls, “It was a fairly straightforward experience.”
Synapse was impressed with ACS’s quick turnaround time on projects: they consistently delivered results within one to two weeks on complex compliance projects. And because Synapse avoided a redesign of the module and a second round of testing, Chris credits ACS with proposing “cost-saving solutions for the overall project.”
“They’re very knowledgeable about the standards and regulations,” Chris says. “And they are always available to sit with me, or have a phone call to discuss our direction and expose any surprises before they become an issue for us. They were able to anticipate our challenges, to provide clear expectations, and helped our team to understand where to re-examine our product before we set it into testing. Simply put, the ACS team knows their stuff.”